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What is www.shopndsmile.com  about?

www.shopndsmile.com is the web address of SHOP & SMiLE most trusted and reliable online shop in Bangladesh which started its operation with the slogan “Shop, Save and Keep Smiling”. SHOP & SMiLE is the best online shopping destinations for the people of this country and around the globe. It is presently selling Exclusive Jamdani Sarees, Tangail Sarees, Branded fashionable dresses form reputed foreign companies, Fashionable hand Bags, Jewelry, Electronics, Branded Mobile Phone sets and accessories, Original Branded Cosmetics, Electronics, Gift items etc. Our vision is to become the largest online shop in the country by 2020. We are selling highest quality product at the lowest possible price.

What are the advantages of joining shopndsmile.com?

Being the registered member of www.shopndsmile.com  you can enjoy a complementary gift at your first purchase. SHOP & SMiLE launches some special campaign only for its registered customers and you can enjoy these exclusive offers. It will also give you the opportunity for a hassle free shopping experience.

How can I be a member of www.shopndsmile.com ?

It is very simple. Just visit our website and sign up for being the registered member of shopndsmile.com. Fill up the form with required information and submit it. You will be the registered member of shopndsmile.com. It is free of cost and you can edit your information at any time by login your account.

What payment options are available on www.shopndsmile.com ?

Shopping at shopndsmile.com is easy and enjoyable. For your convenience we accept different types of payment options such as Debit/Credit card, all Master/Visa card, Bikash, DBBL etc. If you feel Hazard you don’t need to be worried, you can take the advantage of our Cash on Delivery System.

How safe is to use my Debit/Credit card on shopndmsile.com?

It is 100% secured because all online payments on shopndsmile.com are processed through reliable, secured and trusted payment gateway. When you make any transaction you pay to the payment gateway which is incorporated with your respective bank. Only Bank deals with your debit/credit card information. Moreover, SHOP & SMiLE doesn’t preserve any user card information. So, it is absolutely safe to use your credit/debit card. We maintain the highest standards of existing internet security system to ensure that your shopping is private, safe and secured.

Does shopndsmsile.com protect user privacy?

Yes we do. SHOP & SMiLE implement a variety of privacy measures to maintain the safety and to protect user’s privacy. We do never hand over your personal information to third party for any promotional work.  We are committed to preserve your privacy, purchase history and your buying behavior. 

What kinds of products are listed on shopndsmile.com?

You can purchase any kind of products through www.shopndsmile.com. Presently our listed products are Exclusive Jamdani Sarees, Tangail Sarees, Branded fashionable dresses form reputed foreign companies, Fashionable hand Bags, Jewelry, Electronics, Branded Mobile Phone sets and accessories, Original Cosmetics, Electronics, Gift items etc. Very shortly SHOP & SMiLE will expand the product diversity to deliver wealth of client choices for A-Z products both for domestic and international market. 

How can place order on shopndsmile.com?

You can take the advantage of our online order placement system of SHOP & SMiLE. You also can place your order by directly calling to our customer service managers or you can order your desired product by SMS or you can email us at info@shopndsmile.com

What are the standard delivery charges?

SHOP & SMiLE deliver our products at free of cost at any corner of the country. But if you like to avail express delivery; you have to pay 100 Taka/delivery within the country. For our international buyers, you have to pay the delivery and other charges fixed by our courier partners.

What is the estimated delivery time?

If you submit your order within 10pm, the usual delivery time is the next working day within Dhaka city. Based on courier facilities available in the areas out of Dhaka, it may take 3-5 working days. If you submit order after 10pm, it will be processed as the order of next working day and will be treated accordingly. For international buyers, delivery time is 3-10 working days depending on your desired or available courier services to the country. There are some products that SHOP & SMiLE source from outside the country; in that case it may take 10-15 working days.

Does shopndsmile.com deliver products outside Bangladesh?

Yes, we do, SHOP & SMiLE gladly accept order form the international buyers. So you can place your order without any hesitation from around the globe but in that case buyers have to pay related shipping +other charges.

How does shopndsmile.com maintain the quality of products and services?        

www.shopndsmile.com is a reliable and trusted name in Bangladesh ecommerce market. Our basic strength is quality of our products and services. Our vision is to emerge as a global company; so we always ensure the best quality products for our clients. Our quality assurance team is working constantly to ensure the quality of our products. We are uncompromising regarding the quality of products and services and we follow zero tolerance about it. So you can confidently shop at www.shopndsmile.com  without any hesitation.

How can I contact shopndsmile.com if I have a question or complaint?

This is very simple, you can reach shopndsmile.com by “contact us” page or you can raise your complaints or suggestions by calling to our Customer Services Managers at +8801511884422 from 9am-10pm or you can drop an email at care@shopndsmile.comSHOP & SMiLE appreciates your efforts for any comments, suggestions & questions; and in case of any complaint we always takes it very sincerely & get back to you immediately with its updates & solutions.

Are there any hidden charges when I make a purchase on www.shopndsmile.com ?

Absolutely not; there are no hidden charges when you make a purchase on SHOP & SMiLE. The prices listed for all items are final and all inclusive. The price you see on the product page is exactly what you have to pay.

What is COD?

If you are not comfortable making an online payment, you can chose Cash on Delivery payment method (Condition apply). With Cash on Delivery you can pay in cash at the time of actual delivery of the product at your doorstep, without requiring you to make any advance payment online.

How can I return an item purchased form www.shopndsmile.com ?

SHOP & SMiLE is committed to give you a hassle free enjoyable shopping experience. You can return an item if you have received an item in a ‘Damaged’  ‘Defective’ or ‘Not as Described state’. Please ensure that the product is in unused and original condition. Include everything from the package you have received including price tags, levels, original packing, freebies and accessories. Returns including all replacements/pickups are done at free of cost.

What is the Replacement Guarantee of www.shopndsmile.com ?

Shop & Smile send you the exact product what is displayed at our website. However, if your product doesn’t fit you or doesn’t match the exact color we replace the product immediately with the right sized and color with free of cost. Just call our customer are at 01511884422 or Drop an email atcare@shopndsmile.com within a period of 3 days from the date of delivery in an unwashed and undamaged condition. Replacement of product is subject to inspection and checking by SHOP & SMiLE team. Replacement would not be possible if the product is brunt, damaged by short circuit or broken by customer. Damages due to neglect, improper usages or application will not be covered under our Replacement Guarantee.

How much time does it takes to get the product in hand if I place an order on www.shopndsmile.com ?

Normally we deliver our products in the next working day within Dhaka City and 2-5 working days for out of Dhaka. For international buyers delivery time requires 07-10 working days.  But delivery time may vary depending on some situation- product category, product availability and the destination to which you want the order shipped to and courier partner time to deliver in your location.